CPT code 98967: Telephone assessment, 11–20 minutes2026 Medicare rate & RVUs in Michigan
Reports 11–20 minutes of medical discussion by a qualified nonphysician health care professional with an established patient, parent, or guardian by telephone.
Medicare pays $24.47–$25.24 for 98967 in the office in Michigan, from Rest of Michigan to Detroit, MI. Which amount applies depends on the service address.
Medicare allowed amount for participating (non-QP) physicians, before deductible, coinsurance and claim adjustments. Not a patient’s bill or a hospital charge.
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On this page 9 sections
What 98967 covers
This service covers a telephone medical discussion between a qualified nonphysician health care professional and an established patient, parent, or guardian. An NP or PA may use it to assess a change in symptoms, discuss a medication response, or address another clinical concern that can be managed by phone. It is a discussion service, not an online exchange or patient self-management education session.
Select 98967 when the medical discussion lasts 11–20 minutes; use the adjacent telephone codes for shorter or longer discussions. Document the recipient, clinical issue, assessment or management provided, and time spent in medical discussion. The CPT reporting criteria exclude a call that arises from a related assessment and management service in the prior 7 days or leads to an assessment and management service or procedure within 24 hours or the soonest available appointment. CMS assigns work, practice-expense, and malpractice RVUs, with separate office and facility practice-expense inputs.
This summary was written with AI assistance from CMS physician fee schedule data and checked against the CMS billing rules shown here. Rates on this page come directly from CMS files.
Where 98967 pays more and less in Michigan
| Payment locality | Office | Facility |
|---|---|---|
| Detroit, MI | $25.24 | $20.41 |
| Rest of Michigan | $24.47 | $19.89 |
How the 98967 rate is calculated
Each of 98967’s three RVUs is multiplied by a geographic index (GPCI) for the payment locality, added up, and multiplied by the conversion factor. Drag the indexes or enter a ZIP to see what moves the rate.
How the rate is built · 98967
RVUs × geographic indexes × conversion factor
Work0.50
0.50 RVUs× 1.000 GPCI
Practice expense0.23
0.23 RVUs× 1.000 GPCI
Malpractice0.02
0.02 RVUs× 1.000 GPCI
Adjusted RVUs
0.7500
Conversion factor
$33.4009
Medicare rate
$25.05
Every GPCI starts at 1.000, the national rate. Enter a ZIP or drag a slider.
Payment rules and modifiers for 98967
98967 has no global surgery period, no multiple-procedure, bilateral or assistant-at-surgery adjustment, and no professional/technical split. What changes the payment is where the service happens: the place of service on the claim decides whether Medicare pays the office or the facility rate.
Place of service · 98967
Which rate does Medicare pay?
The POS code on the claim line (CMS-1500 box 24B).
POS 11 · non-facility rate · national
$25.05
- Non-facility (office)
- $25.05
- Facility
- $20.04
Higher because the practice carries its own overhead.
98967 compared with similar codes
Compare codes · National
4 codes, side by side
How to choose
- 98966Telephone assessment5–10 minutes
- Choose 98966 for 5–10 minutes of medical discussion; 98967 requires 11–20 minutes.
- 98968Telephone management21–30 minutes
- Choose 98968 when the medical discussion lasts 21–30 minutes; 98967 covers 11–20 minutes.
- 98971Digital assessment11-20 minutes
- 98971 describes online digital assessment and management time accumulated over 7 days, rather than a telephone discussion.
98967 billing questions
How much discussion time supports 98967?
Use 98967 for 11–20 minutes of medical discussion. Document the time and the clinical work performed during the call.
Can the call be reported with a related visit?
The CPT criteria exclude a call arising from a related assessment and management service within the preceding 7 days or leading to an assessment and management service or procedure within 24 hours or the soonest available appointment.
How does 98967 differ from 98971?
98967 describes a telephone medical discussion. 98971 is for an online digital assessment and management service, with time accumulated during a 7-day period.
What should the record include?
Document who participated, the patient’s clinical concern, the assessment or management provided, and the minutes of medical discussion.
Does the recipient need to be an established patient?
Yes. The service is for an established patient or the patient’s parent or guardian.
Where these rates come from
FeeBase calculates base physician payments from CMS work, practice-expense and malpractice RVUs, adjusted by each locality’s geographic indexes and the conversion factor. Services without a published rate are labeled, never given a made-up amount. Amounts are Medicare allowed amounts before claim adjustments: not a patient’s bill or a commercial rate.
CMS RVU26D · effective Oct 1, 2026 through the day before Jan 1, 2027
Show the CMS file lines behind this rate
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