CPT code 98966: Telephone assessment, 5–10 minutes2026 Medicare rate & RVUs in New Mexico
A nonphysician qualified health care professional reports this brief telephone service for clinical assessment and management of an established patient’s concern.
In New Mexico, Medicare pays $13.35 for 98966 in the office and $10.28 when it’s performed in a hospital or facility.
Check a contract rate as a % of Medicare · 98966 nationwide
Medicare allowed amount for participating (non-QP) physicians, before deductible, coinsurance and claim adjustments. Not a patient’s bill or a hospital charge.
On this page 11 sections
What 98966 covers
This code describes a brief telephone conversation in which a nonphysician qualified health care professional assesses and manages a clinical concern for an established patient, or the patient’s parent or guardian. A nurse practitioner or physician assistant might use it to address a symptom question or discuss a care issue that can be managed by phone. The service involves clinical judgment, not simply scheduling, relaying a routine message, or providing administrative information. It is a telephone service, not an exchange through an online patient portal.
Select this level when the documented service time is 5 through 10 minutes; use the longer time levels when the conversation meets their thresholds. The record should identify the concern, the assessment or management provided, and the time spent. CPT reporting conditions also require that the call not arise from a related assessment and management service in the previous seven days or lead to a related service or procedure within the next 24 hours or soonest available appointment. CMS assigns work, practice-expense, and malpractice values, with separate office and facility practice-expense inputs.
This summary was written with AI assistance from CMS physician fee schedule data and checked against the CMS billing rules shown here. Rates on this page come directly from CMS files.
How New Mexico compares for 98966
Across 109 of 109 payment localities, the office rate for 98966 runs from $12.83 in Arkansas to $18.05 in Alaska. New Mexico pays $13.35. The RVUs are the same everywhere; the geographic indexes change the dollars.
- New Mexico · this page$13.35
- Los Angeles, CA · California$14.84+$1.49
- Washington, DC area · District of Columbia$15.07+$1.72
- Miami, FL · Florida$14.41+$1.06
- Chicago, IL · Illinois$14.21+$0.86
- Manhattan, NY · New York$15.24+$1.89
- Alaska · Alaska$18.05+$4.70
Other areas in New Mexico first, then benchmark localities. Bars start at $0.
Every other payment area
| Payment locality | Office | Facility |
|---|---|---|
| AlabamaAlabama | $12.92 | $10.00 |
| ArkansasArkansas | $12.83 | $9.96 |
| ArizonaArizona | $13.49 | $10.25 |
| Bakersfield, CACalifornia | $14.20 | $10.54 |
| Chico, CACalifornia | $14.16 | $10.50 |
| El Centro, CACalifornia | $14.16 | $10.50 |
| Fresno, CACalifornia | $14.16 | $10.50 |
| Hanford, CACalifornia | $14.16 | $10.50 |
| Madera, CACalifornia | $14.16 | $10.50 |
| Merced, CACalifornia | $14.16 | $10.50 |
| Modesto, CACalifornia | $14.16 | $10.50 |
| Napa, CACalifornia | $15.65 | $11.25 |
| Oxnard, CACalifornia | $14.71 | $10.77 |
| Redding, CACalifornia | $14.16 | $10.50 |
| Rest of CaliforniaCalifornia | $14.16 | $10.50 |
| Riverside, CACalifornia | $14.28 | $10.62 |
| Sacramento, CACalifornia | $14.66 | $10.77 |
| Salinas, CACalifornia | $14.59 | $10.72 |
| San Diego, CACalifornia | $14.77 | $10.78 |
| Marin County, CACalifornia | $16.36 | $11.65 |
| San Francisco, CACalifornia | $16.35 | $11.64 |
| San Benito County, CACalifornia | $16.67 | $11.86 |
| Santa Clara County, CACalifornia | $16.63 | $11.81 |
| San Luis Obispo, CACalifornia | $14.38 | $10.57 |
| Santa Cruz, CACalifornia | $14.79 | $10.73 |
| Santa Maria, CACalifornia | $14.60 | $10.71 |
| Santa Rosa, CACalifornia | $14.93 | $10.83 |
| Stockton, CACalifornia | $14.16 | $10.50 |
| Vallejo, CACalifornia | $15.63 | $11.23 |
| Visalia, CACalifornia | $14.16 | $10.50 |
| Yuba City, CACalifornia | $14.16 | $10.50 |
| ColoradoColorado | $14.04 | $10.49 |
| ConnecticutConnecticut | $14.32 | $10.72 |
| DelawareDelaware | $13.64 | $10.34 |
| Fort Lauderdale, FLFlorida | $14.03 | $10.65 |
| Rest of FloridaFlorida | $13.64 | $10.45 |
| Atlanta, GAGeorgia | $13.87 | $10.47 |
| Rest of GeorgiaGeorgia | $13.22 | $10.24 |
| Hawaii, Guam, HIHawaii | $14.24 | $10.44 |
| IowaIowa | $13.07 | $10.01 |
| IdahoIdaho | $13.12 | $10.04 |
| East St. Louis, ILIllinois | $13.63 | $10.56 |
| Rest of IllinoisIllinois | $13.45 | $10.40 |
| Suburban Chicago, ILIllinois | $14.15 | $10.72 |
| IndianaIndiana | $13.16 | $10.06 |
| KansasKansas | $13.05 | $10.03 |
| KentuckyKentucky | $13.11 | $10.14 |
| New Orleans, LALouisiana | $13.44 | $10.30 |
| Rest of LouisianaLouisiana | $13.10 | $10.15 |
| Metropolitan Boston, MAMassachusetts | $14.97 | $10.98 |
| Rest of MassachusettsMassachusetts | $14.03 | $10.51 |
| Baltimore area, MDMaryland | $14.27 | $10.69 |
| Rest of MarylandMaryland | $13.81 | $10.43 |
| Rest of MaineMaine | $13.17 | $10.09 |
| Southern Maine, MEMaine | $13.53 | $10.22 |
| Detroit, MIMichigan | $13.75 | $10.52 |
| Rest of MichiganMichigan | $13.30 | $10.25 |
| MinnesotaMinnesota | $13.60 | $10.17 |
| Metropolitan Kansas City, MOMissouri | $13.38 | $10.24 |
| Metropolitan St. Louis, MOMissouri | $13.45 | $10.27 |
| Rest of MissouriMissouri | $12.99 | $10.12 |
| MississippiMississippi | $12.91 | $10.03 |
| MontanaMontana | $13.69 | $10.35 |
| North CarolinaNorth Carolina | $13.24 | $10.12 |
| North DakotaNorth Dakota | $13.50 | $10.16 |
| NebraskaNebraska | $13.10 | $10.02 |
| New HampshireNew Hampshire | $13.86 | $10.38 |
| Northern New JerseyNew Jersey | $15.04 | $11.17 |
| Rest of New JerseyNew Jersey | $14.52 | $10.87 |
| NevadaNevada | $13.64 | $10.30 |
| NYC suburbs and Long Island, NYNew York | $15.46 | $11.49 |
| Poughkeepsie and northern NYC suburbs, NYNew York | $14.62 | $10.96 |
| Queens, NYNew York | $15.29 | $11.34 |
| Rest of New YorkNew York | $13.34 | $10.17 |
| OhioOhio | $13.26 | $10.21 |
| OklahomaOklahoma | $13.08 | $10.10 |
| Portland, OROregon | $14.30 | $10.59 |
| Rest of OregonOregon | $13.58 | $10.25 |
| Metropolitan Philadelphia, PAPennsylvania | $14.11 | $10.64 |
| Rest of PennsylvaniaPennsylvania | $13.27 | $10.20 |
| Puerto RicoPuerto Rico | $13.74 | $10.37 |
| Rhode IslandRhode Island | $13.98 | $10.53 |
| South CarolinaSouth Carolina | $13.26 | $10.18 |
| South DakotaSouth Dakota | $13.47 | $10.13 |
| TennesseeTennessee | $13.08 | $10.05 |
| Austin, TXTexas | $13.96 | $10.43 |
| Beaumont, TXTexas | $13.22 | $10.18 |
| Brazoria, TXTexas | $13.64 | $10.33 |
| Dallas, TXTexas | $13.70 | $10.38 |
| Fort Worth, TXTexas | $13.66 | $10.36 |
| Galveston, TXTexas | $13.67 | $10.35 |
| Houston, TXTexas | $13.85 | $10.53 |
| Rest of TexasTexas | $13.41 | $10.24 |
| UtahUtah | $13.36 | $10.22 |
| VirginiaVirginia | $13.51 | $10.23 |
| Virgin Islands, VIUnited States Virgin Islands | $13.74 | $10.37 |
| VermontVermont | $13.48 | $10.17 |
| Rest of WashingtonWashington | $13.99 | $10.47 |
| King County, WAWashington | $15.19 | $11.09 |
| WisconsinWisconsin | $13.25 | $10.05 |
| West VirginiaWest Virginia | $13.18 | $10.28 |
| WyomingWyoming | $13.61 | $10.27 |
98966 rates by state
Office rate range in each state. Select a state to see its payment localities.
Explore a state
Local rates. Clear comparisons.
Hover or focus a tile to see its rate range. Select it to open the state’s fee schedule.
$12.83
$18.05
Color shows the midpoint of each state’s locality range.
View every state and territory as a table
| State / territory | Office rate range | Localities |
|---|---|---|
| AK | $18.05 | 1 |
| AL | $12.92 | 1 |
| AR | $12.83 | 1 |
| AZ | $13.49 | 1 |
| CA | $14.16–$16.67 | 29 |
| CO | $14.04 | 1 |
| CT | $14.32 | 1 |
| DC | $15.07 | 1 |
| DE | $13.64 | 1 |
| FL | $13.64–$14.41 | 3 |
| GA | $13.22–$13.87 | 2 |
| GU | $14.24 | 1 |
| HI | $14.24 | 1 |
| IA | $13.07 | 1 |
| ID | $13.12 | 1 |
| IL | $13.45–$14.21 | 4 |
| IN | $13.16 | 1 |
| KS | $13.05 | 1 |
| KY | $13.11 | 1 |
| LA | $13.10–$13.44 | 2 |
| MA | $14.03–$14.97 | 2 |
| MD | $13.81–$15.07 | 3 |
| ME | $13.17–$13.53 | 2 |
| MI | $13.30–$13.75 | 2 |
| MN | $13.60 | 1 |
| MO | $12.99–$13.45 | 3 |
| MS | $12.91 | 1 |
| MT | $13.69 | 1 |
| NC | $13.24 | 1 |
| ND | $13.50 | 1 |
| NE | $13.10 | 1 |
| NH | $13.86 | 1 |
| NJ | $14.52–$15.04 | 2 |
| NM | $13.35 | 1 |
| NV | $13.64 | 1 |
| NY | $13.34–$15.46 | 5 |
| OH | $13.26 | 1 |
| OK | $13.08 | 1 |
| OR | $13.58–$14.30 | 2 |
| PA | $13.27–$14.11 | 2 |
| PR | $13.74 | 1 |
| RI | $13.98 | 1 |
| SC | $13.26 | 1 |
| SD | $13.47 | 1 |
| TN | $13.08 | 1 |
| TX | $13.22–$13.96 | 8 |
| UT | $13.36 | 1 |
| VA | $13.51–$15.07 | 2 |
| VI | $13.74 | 1 |
| VT | $13.48 | 1 |
| WA | $13.99–$15.19 | 2 |
| WI | $13.25 | 1 |
| WV | $13.18 | 1 |
| WY | $13.61 | 1 |
How the 98966 rate is calculated
Each of 98966’s three RVUs is multiplied by a geographic index (GPCI) for the payment locality, added up, and multiplied by the conversion factor. Drag the indexes or enter a ZIP to see what moves the rate.
How the rate is built · 98966
RVUs × geographic indexes × conversion factor
Work0.25
0.25 RVUs× 1.000 GPCI
Practice expense0.15
0.15 RVUs× 1.000 GPCI
Malpractice0.01
0.01 RVUs× 1.000 GPCI
Adjusted RVUs
0.4100
Conversion factor
$33.4009
Medicare rate
$13.69
Every GPCI starts at 1.000, the national rate. Enter a ZIP or drag a slider.
The exact New Mexico inputs and CMS source lines
PPRRVU2026_Oct_nonQPP.csv
12,949
- Code
- 98966
- Physician work
- 0.25
- Practice expense
- 0.15
- Malpractice
- 0.01
GPCI2026.csv
77
- Locality
- New Mexico
- Physician work
- 1.000
- Practice expense
- 0.917
- Malpractice
- 1.201
| Component | RVU | Locality factor | Adjusted |
|---|---|---|---|
| Physician work | 0.25 | × 1.000 | 0.2500 |
| Practice expense | 0.15 | × 0.917 | 0.1376 |
| Malpractice | 0.01 | × 1.201 | 0.0120 |
| Total RVUs | 0.3996 | ||
| Conversion factor | × 33.4009 | ||
Office rate, New Mexico$13.35
Office: (0.25 × 1 + 0.15 × 0.917 + 0.01 × 1.201) × $33.4009 = $13.35
Facility: (0.25 × 1 + 0.05 × 0.917 + 0.01 × 1.201) × $33.4009 = $10.28
Payment rules and modifiers for 98966
98966 has no global surgery period, no multiple-procedure, bilateral or assistant-at-surgery adjustment, and no professional/technical split. What changes the payment is where the service happens: the place of service on the claim decides whether Medicare pays the office or the facility rate.
Place of service · 98966
Which rate does Medicare pay?
The POS code on the claim line (CMS-1500 box 24B).
POS 11 · non-facility rate · national
$13.69
- Non-facility (office)
- $13.69
- Facility
- $10.35
Higher because the practice carries its own overhead.
How 98966 has changed in New Mexico
98966 · Office / nonfacility
$13.35
Effective 2026-10-01
The base rate is $0.77 higher than on 2025-10-01, moving from $12.58 to $13.35 (6.1%).
It is unchanged from the immediately preceding available release, effective 2026-07-01.
One bar per available release, ordered by effective date. Missing rates remain gaps. These comparisons hold the code, setting and locality identifiers constant; they do not isolate which policy or input caused a change.
What changed, release by release
January 1, 2026
RVU26A
$12.58changed to$13.35
- Conversion factor 32.3465 changed to 33.4009
- Practice expense RVU 0.14 changed to 0.15
- Practice expense GPCI 0.908 changed to 0.917
- Malpractice GPCI 1.172 changed to 1.201
Held through RVU26B, RVU26C, RVU26D.
January 1, 2025
RVU25A
$12.64changed to$12.58
- Conversion factor 33.2875 changed to 32.3465
- Practice expense RVU 0.13 changed to 0.14
Held through RVU25B, RVU25C, RVU25D.
March 9, 2024
RVU24AR
$12.43changed to$12.64
- Conversion factor 32.7442 changed to 33.2875
Held through RVU24B, RVU24C, RVU24D.
January 1, 2024
RVU24A
$12.84changed to$12.43
- Conversion factor 33.8872 changed to 32.7442
- Practice expense GPCI 0.902 changed to 0.908
- Malpractice GPCI 1.169 changed to 1.172
January 1, 2023
RVU23A
$12.78changed to$12.84
- Conversion factor 34.6062 changed to 33.8872
- Practice expense RVU 0.12 changed to 0.13
- Practice expense GPCI 0.896 changed to 0.902
- Malpractice GPCI 1.166 changed to 1.169
Held through RVU23B, RVU23C, RVU23D.
January 1, 2022
RVU22A
$13.60changed to$12.78
- Conversion factor 34.8931 changed to 34.6062
- Practice expense RVU 0.13 changed to 0.12
- Malpractice RVU 0.02 changed to 0.01
Held through RVU22B, RVU22C, RVU22D.
January 1, 2021
RVU21A
$14.15changed to$13.60
- Conversion factor 36.0896 changed to 34.8931
- Practice expense GPCI 0.908 changed to 0.896
- Malpractice GPCI 1.207 changed to 1.166
Held through RVU21B, RVU21C, RVU21D.
April 1, 2020
RVU20B
No ratechanged to$14.15
Held through RVU20C, RVU20D.
January 1, 2013
RVU13AR
Earliest loaded release: No rate
Held through RVU13B, RVU13C, RVU13D, RVU14A, RVU14B, RVU14C, RVU14D, RVU15A, RVU15B, RVU15C, RVU15D, RVU16A, RVU16B, RVU16C, RVU16D, RVU17A, RVU17B, RVU17C, RVU17D, RVU18AR1, RVU18B, RVU18C, RVU18D, RVU19A, RVU19B, RVU19C, RVU19D, RVU20A.
| Effective from | Office | Facility | CMS release |
|---|---|---|---|
| 2026-10-01 | $13.35 | $10.28 | RVU26D |
| 2026-07-01 | $13.35 | $10.28 | RVU26C |
| 2026-04-01 | $13.35 | $10.28 | RVU26B |
| 2026-01-01 | $13.35 | $10.28 | RVU26A |
| 2025-10-01 | $12.58 | $11.11 | RVU25D |
| 2025-07-01 | $12.58 | $11.11 | RVU25C |
| 2025-04-01 | $12.58 | $11.11 | RVU25B |
| 2025-01-01 | $12.58 | $11.11 | RVU25A |
| 2024-10-01 | $12.64 | $11.13 | RVU24D |
| 2024-07-01 | $12.64 | $11.13 | RVU24C |
| 2024-04-01 | $12.64 | $11.13 | RVU24B |
| 2024-03-09 | $12.64 | $11.13 | RVU24AR |
| 2024-01-01 | $12.43 | $10.95 | RVU24A |
| 2023-10-01 | $12.84 | $11.01 | RVU23D |
| 2023-07-01 | $12.84 | $11.01 | RVU23C |
| 2023-04-01 | $12.84 | $11.01 | RVU23B |
| 2023-01-01 | $12.84 | $11.01 | RVU23A |
| 2022-10-01 | $12.78 | $11.23 | RVU22D |
| 2022-07-01 | $12.78 | $11.23 | RVU22C |
| 2022-04-01 | $12.78 | $11.23 | RVU22B |
| 2022-01-01 | $12.78 | $11.23 | RVU22A |
| 2021-10-01 | $13.60 | $12.66 | RVU21D |
| 2021-07-01 | $13.60 | $12.66 | RVU21C |
| 2021-04-01 | $13.60 | $12.66 | RVU21B |
| 2021-01-01 | $13.60 | $12.66 | RVU21A |
| 2020-10-01 | $14.15 | $13.17 | RVU20D |
| 2020-07-01 | $14.15 | $13.17 | RVU20C |
| 2020-04-01 | $14.15 | $13.17 | RVU20B |
| 2020-01-01 | Separate payment rules apply | Separate payment rules apply | RVU20A |
| 2019-10-01 | Separate payment rules apply | Separate payment rules apply | RVU19D |
| 2019-07-01 | Separate payment rules apply | Separate payment rules apply | RVU19C |
| 2019-04-01 | Separate payment rules apply | Separate payment rules apply | RVU19B |
| 2019-01-01 | Separate payment rules apply | Separate payment rules apply | RVU19A |
| 2018-10-01 | Separate payment rules apply | Separate payment rules apply | RVU18D |
| 2018-07-01 | Separate payment rules apply | Separate payment rules apply | RVU18C |
| 2018-04-01 | Separate payment rules apply | Separate payment rules apply | RVU18B |
| 2018-01-01 | Separate payment rules apply | Separate payment rules apply | RVU18AR1 |
| 2017-10-01 | Separate payment rules apply | Separate payment rules apply | RVU17D |
| 2017-07-01 | Separate payment rules apply | Separate payment rules apply | RVU17C |
| 2017-04-01 | Separate payment rules apply | Separate payment rules apply | RVU17B |
| 2017-01-01 | Separate payment rules apply | Separate payment rules apply | RVU17A |
| 2016-10-01 | Separate payment rules apply | Separate payment rules apply | RVU16D |
| 2016-07-01 | Separate payment rules apply | Separate payment rules apply | RVU16C |
| 2016-04-01 | Separate payment rules apply | Separate payment rules apply | RVU16B |
| 2016-01-01 | Separate payment rules apply | Separate payment rules apply | RVU16A |
| 2015-10-01 | Separate payment rules apply | Separate payment rules apply | RVU15D |
| 2015-07-01 | Separate payment rules apply | Separate payment rules apply | RVU15C |
| 2015-04-01 | Separate payment rules apply | Separate payment rules apply | RVU15B |
| 2015-01-01 | Separate payment rules apply | Separate payment rules apply | RVU15A |
| 2014-10-01 | Separate payment rules apply | Separate payment rules apply | RVU14D |
| 2014-07-01 | Separate payment rules apply | Separate payment rules apply | RVU14C |
| 2014-04-01 | Separate payment rules apply | Separate payment rules apply | RVU14B |
| 2014-01-01 | Separate payment rules apply | Separate payment rules apply | RVU14A |
| 2013-10-01 | Separate payment rules apply | Separate payment rules apply | RVU13D |
| 2013-07-01 | Separate payment rules apply | Separate payment rules apply | RVU13C |
| 2013-04-01 | Separate payment rules apply | Separate payment rules apply | RVU13B |
| 2013-01-01 | Separate payment rules apply | Separate payment rules apply | RVU13AR |
Where the New Mexico rate applies
New Mexico is a Medicare payment area, not a city. Our Census mapping connects it to 528 cities and communities in New Mexico. Some span more than one payment area; confirm with the service ZIP.
- Abeytas
- Abiquiu
- Acomita Lake
- Adelino
- Agua Fria
- Alamillo
- Alamo
- Alamogordo
98966 billing questions
When should 98966 be chosen over 98967 or 98968?
Use 98966 for 5–10 minutes of telephone assessment and management. The sibling codes describe longer services: 98967 for 11–20 minutes and 98968 for 21 minutes or more.
Does a routine callback qualify?
Not by itself. The call must include clinical assessment or management of an established patient’s concern; scheduling or relaying routine information is not the service described by this code.
What documentation supports the service?
Document the patient’s clinical concern, the assessment or management performed, and the service time. The record should also support the CPT conditions concerning related services in the preceding seven days and following 24 hours or soonest available appointment.
Can an online portal exchange be reported with 98966?
No. This code describes a telephone conversation. Online digital assessment and management has separate codes, including 98970–98972.
Is patient education the same service?
No. Codes 98960–98962 describe structured education and training for patient self-management, while 98966 describes a short telephone assessment and management service.
Where these rates come from
FeeBase calculates base physician payments from CMS work, practice-expense and malpractice RVUs, adjusted by each locality’s geographic indexes and the conversion factor. Services without a published rate are labeled, never given a made-up amount. Amounts are Medicare allowed amounts before claim adjustments: not a patient’s bill or a commercial rate.
CMS RVU26D · effective Oct 1, 2026 through the day before Jan 1, 2027
Show the CMS file lines behind this rate
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