CPT code 98966: Telephone assessment, 5–10 minutes2026 Medicare rate & RVUs in New Mexico

A nonphysician qualified health care professional reports this brief telephone service for clinical assessment and management of an established patient’s concern.

CMS RVU26DEffective Oct 1, 2026One payment locality10.7K Medicare services in 2024

In New Mexico, Medicare pays $13.35 for 98966 in the office and $10.28 when it’s performed in a hospital or facility.

$13.35Office (non-facility)
$10.28Hospital or facility
−2.5%vs the national office rate ($13.69)

Check a contract rate as a % of Medicare · 98966 nationwide

Medicare allowed amount for participating (non-QP) physicians, before deductible, coinsurance and claim adjustments. Not a patient’s bill or a hospital charge.

We’ll open 98966 for the payment locality that covers the ZIP.

On this page 11 sections
  1. Rate in New Mexico
  2. What 98966 covers
  3. Compared with other areas
  4. Rate map
  5. How it’s calculated
  6. Payment rules
  7. Related codes
  8. Rate history
  9. Where it applies
  10. Billing questions
  11. Sources

What 98966 covers

This code describes a brief telephone conversation in which a nonphysician qualified health care professional assesses and manages a clinical concern for an established patient, or the patient’s parent or guardian. A nurse practitioner or physician assistant might use it to address a symptom question or discuss a care issue that can be managed by phone. The service involves clinical judgment, not simply scheduling, relaying a routine message, or providing administrative information. It is a telephone service, not an exchange through an online patient portal.

Select this level when the documented service time is 5 through 10 minutes; use the longer time levels when the conversation meets their thresholds. The record should identify the concern, the assessment or management provided, and the time spent. CPT reporting conditions also require that the call not arise from a related assessment and management service in the previous seven days or lead to a related service or procedure within the next 24 hours or soonest available appointment. CMS assigns work, practice-expense, and malpractice values, with separate office and facility practice-expense inputs.

This summary was written with AI assistance from CMS physician fee schedule data and checked against the CMS billing rules shown here. Rates on this page come directly from CMS files.

How New Mexico compares for 98966

Across 109 of 109 payment localities, the office rate for 98966 runs from $12.83 in Arkansas to $18.05 in Alaska. New Mexico pays $13.35. The RVUs are the same everywhere; the geographic indexes change the dollars.

98966 in New Mexico vs other payment areas
  1. New Mexico · this page$13.35
  2. Los Angeles, CA · California$14.84+$1.49
  3. Washington, DC area · District of Columbia$15.07+$1.72
  4. Miami, FL · Florida$14.41+$1.06
  5. Chicago, IL · Illinois$14.21+$0.86
  6. Manhattan, NY · New York$15.24+$1.89
  7. Alaska · Alaska$18.05+$4.70

Other areas in New Mexico first, then benchmark localities. Bars start at $0.

Every other payment area

98966 in every other Medicare payment locality
Payment localityOfficeFacility
AlabamaAlabama$12.92$10.00
ArkansasArkansas$12.83$9.96
ArizonaArizona$13.49$10.25
Bakersfield, CACalifornia$14.20$10.54
Chico, CACalifornia$14.16$10.50
El Centro, CACalifornia$14.16$10.50
Fresno, CACalifornia$14.16$10.50
Hanford, CACalifornia$14.16$10.50

98966 rates by state

Office rate range in each state. Select a state to see its payment localities.

Explore a state

Local rates. Clear comparisons.

Hover or focus a tile to see its rate range. Select it to open the state’s fee schedule.

$12.83

$18.05

Color shows the midpoint of each state’s locality range.

View every state and territory as a table
98966 office rate range by state
State / territoryOffice rate rangeLocalities
AK$18.051
AL$12.921
AR$12.831
AZ$13.491
CA$14.16–$16.6729
CO$14.041
CT$14.321
DC$15.071
DE$13.641
FL$13.64–$14.413
GA$13.22–$13.872
GU$14.241
HI$14.241
IA$13.071
ID$13.121
IL$13.45–$14.214
IN$13.161
KS$13.051
KY$13.111
LA$13.10–$13.442
MA$14.03–$14.972
MD$13.81–$15.073
ME$13.17–$13.532
MI$13.30–$13.752
MN$13.601
MO$12.99–$13.453
MS$12.911
MT$13.691
NC$13.241
ND$13.501
NE$13.101
NH$13.861
NJ$14.52–$15.042
NM$13.351
NV$13.641
NY$13.34–$15.465
OH$13.261
OK$13.081
OR$13.58–$14.302
PA$13.27–$14.112
PR$13.741
RI$13.981
SC$13.261
SD$13.471
TN$13.081
TX$13.22–$13.968
UT$13.361
VA$13.51–$15.072
VI$13.741
VT$13.481
WA$13.99–$15.192
WI$13.251
WV$13.181
WY$13.611

See 98966 in every payment locality

How the 98966 rate is calculated

Each of 98966’s three RVUs is multiplied by a geographic index (GPCI) for the payment locality, added up, and multiplied by the conversion factor. Drag the indexes or enter a ZIP to see what moves the rate.

How the rate is built · 98966

RVUs × geographic indexes × conversion factor

Office or facility?

Work0.25

0.25 RVUs× 1.000 GPCI

Practice expense0.15

0.15 RVUs× 1.000 GPCI

Malpractice0.01

0.01 RVUs× 1.000 GPCI

Adjusted RVUs

0.4100

Conversion factor

$33.4009

Medicare rate

$13.69

Every GPCI starts at 1.000, the national rate. Enter a ZIP or drag a slider.

The exact New Mexico inputs and CMS source lines

PPRRVU2026_Oct_nonQPP.csv

12,949

Code
98966
Physician work
0.25
Practice expense
0.15
Malpractice
0.01

GPCI2026.csv

77

Locality
New Mexico
Physician work
1.000
Practice expense
0.917
Malpractice
1.201
Office calculation for 98966 in New Mexico
ComponentRVULocality factorAdjusted
Physician work0.25× 1.0000.2500
Practice expense0.15× 0.9170.1376
Malpractice0.01× 1.2010.0120
Total RVUs0.3996
Conversion factor× 33.4009

Office rate, New Mexico$13.35

Office: (0.25 × 1 + 0.15 × 0.917 + 0.01 × 1.201) × $33.4009 = $13.35

Facility: (0.25 × 1 + 0.05 × 0.917 + 0.01 × 1.201) × $33.4009 = $10.28

Open 98966 in the RVU calculator

Payment rules and modifiers for 98966

98966 has no global surgery period, no multiple-procedure, bilateral or assistant-at-surgery adjustment, and no professional/technical split. What changes the payment is where the service happens: the place of service on the claim decides whether Medicare pays the office or the facility rate.

Place of service · 98966

Which rate does Medicare pay?

The POS code on the claim line (CMS-1500 box 24B).

POS 11 · non-facility rate · national

$13.69

Non-facility (office)
$13.69
Facility
$10.35

Higher because the practice carries its own overhead.

How 98966 has changed in New Mexico

98966 · Office / nonfacility

$13.35

Effective 2026-10-01

The base rate is $0.77 higher than on 2025-10-01, moving from $12.58 to $13.35 (6.1%).

It is unchanged from the immediately preceding available release, effective 2026-07-01.

Base rate by release · bars start at $0 · select a bar to compare

One bar per available release, ordered by effective date. Missing rates remain gaps. These comparisons hold the code, setting and locality identifiers constant; they do not isolate which policy or input caused a change.

What changed, release by release
  1. January 1, 2026

    RVU26A

    $12.58changed to$13.35

    • Conversion factor 32.3465 changed to 33.4009
    • Practice expense RVU 0.14 changed to 0.15
    • Practice expense GPCI 0.908 changed to 0.917
    • Malpractice GPCI 1.172 changed to 1.201

    Held through RVU26B, RVU26C, RVU26D.

  2. January 1, 2025

    RVU25A

    $12.64changed to$12.58

    • Conversion factor 33.2875 changed to 32.3465
    • Practice expense RVU 0.13 changed to 0.14

    Held through RVU25B, RVU25C, RVU25D.

  3. March 9, 2024

    RVU24AR

    $12.43changed to$12.64

    • Conversion factor 32.7442 changed to 33.2875

    Held through RVU24B, RVU24C, RVU24D.

  4. January 1, 2024

    RVU24A

    $12.84changed to$12.43

    • Conversion factor 33.8872 changed to 32.7442
    • Practice expense GPCI 0.902 changed to 0.908
    • Malpractice GPCI 1.169 changed to 1.172
  5. January 1, 2023

    RVU23A

    $12.78changed to$12.84

    • Conversion factor 34.6062 changed to 33.8872
    • Practice expense RVU 0.12 changed to 0.13
    • Practice expense GPCI 0.896 changed to 0.902
    • Malpractice GPCI 1.166 changed to 1.169

    Held through RVU23B, RVU23C, RVU23D.

  6. January 1, 2022

    RVU22A

    $13.60changed to$12.78

    • Conversion factor 34.8931 changed to 34.6062
    • Practice expense RVU 0.13 changed to 0.12
    • Malpractice RVU 0.02 changed to 0.01

    Held through RVU22B, RVU22C, RVU22D.

  7. January 1, 2021

    RVU21A

    $14.15changed to$13.60

    • Conversion factor 36.0896 changed to 34.8931
    • Practice expense GPCI 0.908 changed to 0.896
    • Malpractice GPCI 1.207 changed to 1.166

    Held through RVU21B, RVU21C, RVU21D.

  8. April 1, 2020

    RVU20B

    No ratechanged to$14.15

    Held through RVU20C, RVU20D.

  9. January 1, 2013

    RVU13AR

    Earliest loaded release: No rate

    Held through RVU13B, RVU13C, RVU13D, RVU14A, RVU14B, RVU14C, RVU14D, RVU15A, RVU15B, RVU15C, RVU15D, RVU16A, RVU16B, RVU16C, RVU16D, RVU17A, RVU17B, RVU17C, RVU17D, RVU18AR1, RVU18B, RVU18C, RVU18D, RVU19A, RVU19B, RVU19C, RVU19D, RVU20A.

Rates in every CMS release
Effective fromOfficeFacilityCMS release
2026-10-01$13.35$10.28RVU26D
2026-07-01$13.35$10.28RVU26C
2026-04-01$13.35$10.28RVU26B
2026-01-01$13.35$10.28RVU26A
2025-10-01$12.58$11.11RVU25D
2025-07-01$12.58$11.11RVU25C
2025-04-01$12.58$11.11RVU25B
2025-01-01$12.58$11.11RVU25A
2024-10-01$12.64$11.13RVU24D
2024-07-01$12.64$11.13RVU24C
2024-04-01$12.64$11.13RVU24B
2024-03-09$12.64$11.13RVU24AR
2024-01-01$12.43$10.95RVU24A
2023-10-01$12.84$11.01RVU23D
2023-07-01$12.84$11.01RVU23C
2023-04-01$12.84$11.01RVU23B
2023-01-01$12.84$11.01RVU23A
2022-10-01$12.78$11.23RVU22D
2022-07-01$12.78$11.23RVU22C
2022-04-01$12.78$11.23RVU22B
2022-01-01$12.78$11.23RVU22A
2021-10-01$13.60$12.66RVU21D
2021-07-01$13.60$12.66RVU21C
2021-04-01$13.60$12.66RVU21B
2021-01-01$13.60$12.66RVU21A
2020-10-01$14.15$13.17RVU20D
2020-07-01$14.15$13.17RVU20C
2020-04-01$14.15$13.17RVU20B
2020-01-01Separate payment rules applySeparate payment rules applyRVU20A
2019-10-01Separate payment rules applySeparate payment rules applyRVU19D
2019-07-01Separate payment rules applySeparate payment rules applyRVU19C
2019-04-01Separate payment rules applySeparate payment rules applyRVU19B
2019-01-01Separate payment rules applySeparate payment rules applyRVU19A
2018-10-01Separate payment rules applySeparate payment rules applyRVU18D
2018-07-01Separate payment rules applySeparate payment rules applyRVU18C
2018-04-01Separate payment rules applySeparate payment rules applyRVU18B
2018-01-01Separate payment rules applySeparate payment rules applyRVU18AR1
2017-10-01Separate payment rules applySeparate payment rules applyRVU17D
2017-07-01Separate payment rules applySeparate payment rules applyRVU17C
2017-04-01Separate payment rules applySeparate payment rules applyRVU17B
2017-01-01Separate payment rules applySeparate payment rules applyRVU17A
2016-10-01Separate payment rules applySeparate payment rules applyRVU16D
2016-07-01Separate payment rules applySeparate payment rules applyRVU16C
2016-04-01Separate payment rules applySeparate payment rules applyRVU16B
2016-01-01Separate payment rules applySeparate payment rules applyRVU16A
2015-10-01Separate payment rules applySeparate payment rules applyRVU15D
2015-07-01Separate payment rules applySeparate payment rules applyRVU15C
2015-04-01Separate payment rules applySeparate payment rules applyRVU15B
2015-01-01Separate payment rules applySeparate payment rules applyRVU15A
2014-10-01Separate payment rules applySeparate payment rules applyRVU14D
2014-07-01Separate payment rules applySeparate payment rules applyRVU14C
2014-04-01Separate payment rules applySeparate payment rules applyRVU14B
2014-01-01Separate payment rules applySeparate payment rules applyRVU14A
2013-10-01Separate payment rules applySeparate payment rules applyRVU13D
2013-07-01Separate payment rules applySeparate payment rules applyRVU13C
2013-04-01Separate payment rules applySeparate payment rules applyRVU13B
2013-01-01Separate payment rules applySeparate payment rules applyRVU13AR

Price 98966 for an earlier date of service

Where the New Mexico rate applies

New Mexico is a Medicare payment area, not a city. Our Census mapping connects it to 528 cities and communities in New Mexico. Some span more than one payment area; confirm with the service ZIP.

  • Abeytas
  • Abiquiu
  • Acomita Lake
  • Adelino
  • Agua Fria
  • Alamillo
  • Alamo
  • Alamogordo

Browse all communities in New Mexico

98966 billing questions

When should 98966 be chosen over 98967 or 98968?

Use 98966 for 5–10 minutes of telephone assessment and management. The sibling codes describe longer services: 98967 for 11–20 minutes and 98968 for 21 minutes or more.

Does a routine callback qualify?

Not by itself. The call must include clinical assessment or management of an established patient’s concern; scheduling or relaying routine information is not the service described by this code.

What documentation supports the service?

Document the patient’s clinical concern, the assessment or management performed, and the service time. The record should also support the CPT conditions concerning related services in the preceding seven days and following 24 hours or soonest available appointment.

Can an online portal exchange be reported with 98966?

No. This code describes a telephone conversation. Online digital assessment and management has separate codes, including 98970–98972.

Is patient education the same service?

No. Codes 98960–98962 describe structured education and training for patient self-management, while 98966 describes a short telephone assessment and management service.

Where these rates come from

FeeBase calculates base physician payments from CMS work, practice-expense and malpractice RVUs, adjusted by each locality’s geographic indexes and the conversion factor. Services without a published rate are labeled, never given a made-up amount. Amounts are Medicare allowed amounts before claim adjustments: not a patient’s bill or a commercial rate.

CMS RVU26D · effective Oct 1, 2026 through the day before Jan 1, 2027

Show the CMS file lines behind this rate
RVUs for 98966PPRRVU2026_Oct_nonQPP.csv, line 12,949 (RVU26D)
Geographic factors for New MexicoGPCI2026.csv, line 77 (RVU26D)

Open CMS sourceHow we calculate rates

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