CPT code 99423: Online E/M, 21 or more minutes2026 Medicare rate & RVUs in Indiana

Reports an established-patient, patient-initiated online evaluation and management episode when the qualified professional’s cumulative work reaches 21 minutes.

CMS RVU26DEffective Oct 1, 2026One payment locality48.2K Medicare services in 2024

In Indiana, Medicare pays $46.42 for 99423 in the office and $33.72 when it’s performed in a hospital or facility.

$46.42Office (non-facility)
$33.72Hospital or facility
−4.8%vs the national office rate ($48.77)

Check a contract rate as a % of Medicare · 99423 nationwide

Medicare allowed amount for participating (non-QP) physicians, before deductible, coinsurance and claim adjustments. Not a patient’s bill or a hospital charge.

We’ll open 99423 for the payment locality that covers the ZIP.

On this page 11 sections
  1. Rate in Indiana
  2. What 99423 covers
  3. Compared with other areas
  4. Rate map
  5. How it’s calculated
  6. Payment rules
  7. Related codes
  8. Rate history
  9. Where it applies
  10. Billing questions
  11. Sources

What 99423 covers

A physician or other qualified health professional reviews patient-initiated messages through a secure online portal, assesses a concern, and responds with clinical advice, orders, or a treatment plan. The service is for an established patient whose issue can be handled asynchronously rather than through a real-time visit. Professional work can include reviewing relevant records and composing the clinical response; staff-only message handling is not the professional service represented by this code.

Select this level when the professional’s cumulative time for the online E/M episode is 21 minutes or more within seven days. Do not count each message as a separate service: document the patient’s request, dates of work, clinical assessment and response, and total professional minutes for the episode. CMS fee schedule valuation includes work and malpractice RVUs, with separate office and facility practice-expense inputs.

This summary was written with AI assistance from CMS physician fee schedule data and checked against the CMS billing rules shown here. Rates on this page come directly from CMS files.

How Indiana compares for 99423

Across 109 of 109 payment localities, the office rate for 99423 runs from $45.08 in Arkansas to $62.70 in Alaska. Indiana pays $46.42. The RVUs are the same everywhere; the geographic indexes change the dollars.

99423 in Indiana vs other payment areas
  1. Indiana · this page$46.42
  2. Los Angeles, CA · California$53.03+$6.61
  3. Washington, DC area · District of Columbia$54.02+$7.60
  4. Miami, FL · Florida$52.15+$5.73
  5. Chicago, IL · Illinois$51.22+$4.80
  6. Manhattan, NY · New York$54.75+$8.33
  7. Alaska · Alaska$62.70+$16.28

Other areas in Indiana first, then benchmark localities. Bars start at $0.

Every other payment area

99423 in every other Medicare payment locality
Payment localityOfficeFacility
AlabamaAlabama$45.49$33.51
ArkansasArkansas$45.08$33.32
ArizonaArizona$47.89$34.62
Bakersfield, CACalifornia$50.58$35.57
Chico, CACalifornia$50.40$35.39
El Centro, CACalifornia$50.41$35.40
Fresno, CACalifornia$50.40$35.39
Hanford, CACalifornia$50.40$35.39

99423 rates by state

Office rate range in each state. Select a state to see its payment localities.

Explore a state

Local rates. Clear comparisons.

Hover or focus a tile to see its rate range. Select it to open the state’s fee schedule.

$45.08

$62.70

Color shows the midpoint of each state’s locality range.

View every state and territory as a table
99423 office rate range by state
State / territoryOffice rate rangeLocalities
AK$62.701
AL$45.491
AR$45.081
AZ$47.891
CA$50.40–$59.9429
CO$50.021
CT$51.221
DC$54.021
DE$48.491
FL$48.71–$52.153
GA$46.89–$49.512
GU$50.851
HI$50.851
IA$46.031
ID$46.261
IL$47.93–$51.224
IN$46.421
KS$45.981
KY$46.361
LA$46.35–$47.792
MA$49.93–$53.632
MD$49.14–$54.023
ME$46.50–$47.972
MI$47.21–$49.202
MN$48.181
MO$45.91–$47.793
MS$45.501
MT$48.761
NC$46.801
ND$47.771
NE$46.161
NH$49.391
NJ$51.87–$53.822
NM$47.411
NV$48.511
NY$47.25–$55.765
OH$47.011
OK$46.211
OR$48.19–$51.032
PA$47.00–$50.402
PR$48.961
RI$49.771
SC$46.971
SD$47.661
TN$46.141
TX$46.81–$49.818
UT$47.371
VA$47.93–$54.022
VI$48.961
VT$47.741
WA$49.79–$54.422
WI$46.751
WV$46.821
WY$48.331

See 99423 in every payment locality

How the 99423 rate is calculated

Each of 99423’s three RVUs is multiplied by a geographic index (GPCI) for the payment locality, added up, and multiplied by the conversion factor. Drag the indexes or enter a ZIP to see what moves the rate.

How the rate is built · 99423

RVUs × geographic indexes × conversion factor

Office or facility?

Work0.80

0.80 RVUs× 1.000 GPCI

Practice expense0.61

0.61 RVUs× 1.000 GPCI

Malpractice0.05

0.05 RVUs× 1.000 GPCI

Adjusted RVUs

1.4600

Conversion factor

$33.4009

Medicare rate

$48.77

Every GPCI starts at 1.000, the national rate. Enter a ZIP or drag a slider.

The exact Indiana inputs and CMS source lines

PPRRVU2026_Oct_nonQPP.csv

13,104

Code
99423
Physician work
0.80
Practice expense
0.61
Malpractice
0.05

GPCI2026.csv

52

Locality
Indiana
Physician work
1.000
Practice expense
0.927
Malpractice
0.486
Office calculation for 99423 in Indiana
ComponentRVULocality factorAdjusted
Physician work0.80× 1.0000.8000
Practice expense0.61× 0.9270.5655
Malpractice0.05× 0.4860.0243
Total RVUs1.3898
Conversion factor× 33.4009

Office rate, Indiana$46.42

Office: (0.8 × 1 + 0.61 × 0.927 + 0.05 × 0.486) × $33.4009 = $46.42

Facility: (0.8 × 1 + 0.2 × 0.927 + 0.05 × 0.486) × $33.4009 = $33.72

Open 99423 in the RVU calculator

Payment rules and modifiers for 99423

99423 has no global surgery period, no multiple-procedure, bilateral or assistant-at-surgery adjustment, and no professional/technical split. What changes the payment is where the service happens: the place of service on the claim decides whether Medicare pays the office or the facility rate.

Place of service · 99423

Which rate does Medicare pay?

The POS code on the claim line (CMS-1500 box 24B).

POS 11 · non-facility rate · national

$48.77

Non-facility (office)
$48.77
Facility
$35.07

Higher because the practice carries its own overhead.

How 99423 has changed in Indiana

99423 · Office / nonfacility

$46.42

Effective 2026-10-01

The base rate is $3.51 higher than on 2025-10-01, moving from $42.91 to $46.42 (8.2%).

It is unchanged from the immediately preceding available release, effective 2026-07-01.

Base rate by release · bars start at $0 · select a bar to compare

One bar per available release, ordered by effective date. Missing rates remain gaps. These comparisons hold the code, setting and locality identifiers constant; they do not isolate which policy or input caused a change.

What changed, release by release
  1. January 1, 2026

    RVU26A

    $42.91changed to$46.42

    • Conversion factor 32.3465 changed to 33.4009
    • Practice expense RVU 0.55 changed to 0.61
    • Malpractice RVU 0.04 changed to 0.05
    • Practice expense GPCI 0.922 changed to 0.927
    • Malpractice GPCI 0.485 changed to 0.486

    Held through RVU26B, RVU26C, RVU26D.

  2. January 1, 2025

    RVU25A

    $44.17changed to$42.91

    • Conversion factor 33.2875 changed to 32.3465
    • Practice expense RVU 0.54 changed to 0.55
    • Malpractice RVU 0.06 changed to 0.04

    Held through RVU25B, RVU25C, RVU25D.

  3. March 9, 2024

    RVU24AR

    $43.45changed to$44.17

    • Conversion factor 32.7442 changed to 33.2875

    Held through RVU24B, RVU24C, RVU24D.

  4. January 1, 2024

    RVU24A

    $44.44changed to$43.45

    • Conversion factor 33.8872 changed to 32.7442
    • Practice expense RVU 0.53 changed to 0.54
    • Practice expense GPCI 0.911 changed to 0.922
    • Malpractice GPCI 0.475 changed to 0.485
  5. January 1, 2023

    RVU23A

    $45.32changed to$44.44

    • Conversion factor 34.6062 changed to 33.8872
    • Malpractice RVU 0.07 changed to 0.06
    • Practice expense GPCI 0.900 changed to 0.911
    • Malpractice GPCI 0.465 changed to 0.475

    Held through RVU23B, RVU23C, RVU23D.

  6. January 1, 2022

    RVU22A

    $44.74changed to$45.32

    • Conversion factor 34.8931 changed to 34.6062
    • Practice expense RVU 0.51 changed to 0.53
    • Malpractice RVU 0.05 changed to 0.07

    Held through RVU22B, RVU22C, RVU22D.

  7. January 1, 2021

    RVU21A

    $46.84changed to$44.74

    • Conversion factor 36.0896 changed to 34.8931
    • Malpractice RVU 0.08 changed to 0.05
    • Practice expense GPCI 0.910 changed to 0.900
    • Malpractice GPCI 0.422 changed to 0.465

    Held through RVU21B, RVU21C, RVU21D.

  8. January 1, 2020

    RVU20A

    No ratechanged to$46.84

    Held through RVU20B, RVU20C, RVU20D.

  9. January 1, 2013

    RVU13AR

    Earliest loaded release: No rate

    Held through RVU13B, RVU13C, RVU13D, RVU14A, RVU14B, RVU14C, RVU14D, RVU15A, RVU15B, RVU15C, RVU15D, RVU16A, RVU16B, RVU16C, RVU16D, RVU17A, RVU17B, RVU17C, RVU17D, RVU18AR1, RVU18B, RVU18C, RVU18D, RVU19A, RVU19B, RVU19C, RVU19D.

Rates in every CMS release
Effective fromOfficeFacilityCMS release
2026-10-01$46.42$33.72RVU26D
2026-07-01$46.42$33.72RVU26C
2026-04-01$46.42$33.72RVU26B
2026-01-01$46.42$33.72RVU26A
2025-10-01$42.91$36.64RVU25D
2025-07-01$42.91$36.64RVU25C
2025-04-01$42.91$36.64RVU25B
2025-01-01$42.91$36.64RVU25A
2024-10-01$44.17$38.03RVU24D
2024-07-01$44.17$38.03RVU24C
2024-04-01$44.17$38.03RVU24B
2024-03-09$44.17$38.03RVU24AR
2024-01-01$43.45$37.41RVU24A
2023-10-01$44.44$38.26RVU23D
2023-07-01$44.44$38.26RVU23C
2023-04-01$44.44$38.26RVU23B
2023-01-01$44.44$38.26RVU23A
2022-10-01$45.32$39.40RVU22D
2022-07-01$45.32$39.40RVU22C
2022-04-01$45.32$39.40RVU22B
2022-01-01$45.32$39.40RVU22A
2021-10-01$44.74$39.09RVU21D
2021-07-01$44.74$39.09RVU21C
2021-04-01$44.74$39.09RVU21B
2021-01-01$44.74$39.09RVU21A
2020-10-01$46.84$40.93RVU20D
2020-07-01$46.84$40.93RVU20C
2020-04-01$46.84$40.93RVU20B
2020-01-01$46.84$40.93RVU20A
2019-10-01Not in this releaseNot in this releaseRVU19D
2019-07-01Not in this releaseNot in this releaseRVU19C
2019-04-01Not in this releaseNot in this releaseRVU19B
2019-01-01Not in this releaseNot in this releaseRVU19A
2018-10-01Not in this releaseNot in this releaseRVU18D
2018-07-01Not in this releaseNot in this releaseRVU18C
2018-04-01Not in this releaseNot in this releaseRVU18B
2018-01-01Not in this releaseNot in this releaseRVU18AR1
2017-10-01Not in this releaseNot in this releaseRVU17D
2017-07-01Not in this releaseNot in this releaseRVU17C
2017-04-01Not in this releaseNot in this releaseRVU17B
2017-01-01Not in this releaseNot in this releaseRVU17A
2016-10-01Not in this releaseNot in this releaseRVU16D
2016-07-01Not in this releaseNot in this releaseRVU16C
2016-04-01Not in this releaseNot in this releaseRVU16B
2016-01-01Not in this releaseNot in this releaseRVU16A
2015-10-01Not in this releaseNot in this releaseRVU15D
2015-07-01Not in this releaseNot in this releaseRVU15C
2015-04-01Not in this releaseNot in this releaseRVU15B
2015-01-01Not in this releaseNot in this releaseRVU15A
2014-10-01Not in this releaseNot in this releaseRVU14D
2014-07-01Not in this releaseNot in this releaseRVU14C
2014-04-01Not in this releaseNot in this releaseRVU14B
2014-01-01Not in this releaseNot in this releaseRVU14A
2013-10-01Not in this releaseNot in this releaseRVU13D
2013-07-01Not in this releaseNot in this releaseRVU13C
2013-04-01Not in this releaseNot in this releaseRVU13B
2013-01-01Not in this releaseNot in this releaseRVU13AR

Price 99423 for an earlier date of service

Where the Indiana rate applies

Indiana is a Medicare payment area, not a city. Our Census mapping connects it to 974 cities and communities in Indiana. Some span more than one payment area; confirm with the service ZIP.

  • Aberdeen
  • Abington
  • Adams
  • Adams Lake
  • Advance
  • Akron
  • Alamo
  • Albany

Browse all communities in Indiana

99423 billing questions

How does 99423 differ from 99422?

Both represent patient-initiated online E/M for an established patient. Choose 99423 when cumulative professional time reaches 21 minutes or more within seven days; 99422 is for 11 through 20 minutes.

Can each portal message be billed separately?

No. Treat the work as a seven-day episode and select the level using the cumulative professional time, even when the exchange includes multiple messages.

What time should be documented?

Document the qualified professional’s total time spent on the online evaluation and management work during the seven-day period. The record should also show the patient’s request, the clinical issue, and the resulting assessment and response.

Can clinical staff time support 99423?

The code represents the physician’s or other qualified health professional’s online E/M work. Staff-only message handling does not establish the professional time for this level.

When should 99421 be selected instead?

Use 99421 for the same type of online E/M episode when cumulative professional time is 5 through 10 minutes. The time threshold, not the number of messages, distinguishes the level.

Where these rates come from

FeeBase calculates base physician payments from CMS work, practice-expense and malpractice RVUs, adjusted by each locality’s geographic indexes and the conversion factor. Services without a published rate are labeled, never given a made-up amount. Amounts are Medicare allowed amounts before claim adjustments: not a patient’s bill or a commercial rate.

CMS RVU26D · effective Oct 1, 2026 through the day before Jan 1, 2027

Show the CMS file lines behind this rate
RVUs for 99423PPRRVU2026_Oct_nonQPP.csv, line 13,104 (RVU26D)
Geographic factors for IndianaGPCI2026.csv, line 52 (RVU26D)

Open CMS sourceHow we calculate rates

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